You have questions and we have the answers. Here are the common and frequently asked questions.
How does the Article Sumo works?
We strive to make it as simple as possible. Firstly, you choose the writing service plan and followed by an account creation. Upon confirmation, you can start choosing the payment method and place your writing service order with us.
What industries or topics do you write for?
You can purchase article or content writing services for a wide range of industries including insurance, banking and real estate. The only industry or topic that we don't accept is adult (for obvious reasons). As long as the topic is legit, we are ready for your work.
Can I ask for a refund?
We only provide refund if the project is not been started yet. If the project has started, we will not offer any refund. If you are unhappy with our work, we are more than willing to work on the amendments until you find fit.
Do you offer free article writing services?
Sadly, we don't offer free articles or trials to avoid cheaters. However, we have a sweet deal for you. When you order 10 articles (Basic plan), we will offer you one complimentary article (Premium plan). You can reach out to us here to learn more about this deal.
How to use the project management system?
Working with freelance writers around the world can be a challenging task in keeping track of the progress. At Article Sumo, our project management system is created to ensure that you are kept updated (in real-time) for all your writing projects in just a few clicks.
What if I get stuck and I need help?
At anytime you need help, you can reach out to us via email, live chat or on social media. Our happiness team will be in the lookout and happy to assist as much as possible. Rest assured—we will scramble our best support personnel to help you when needed.